Clear Comfort's FAQ
Frequently Asked Questions
Popular Questions
- Your pool’s gallon size
- Your gallons per minute (GPM)
- What you are currently using to maintain your pool
- Your pump type
Water Care
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
No, the Clear Comfort system does not affect pH in the pool water. pH levels can rise from water features that are exposed to the ambient air, deck sprays, water falls, sheer descents, bubblers, etc.
Stringy particles on top of the pool water can be caused by biguanides which we do not recommend using. AOP is not compatible with Polyhexamethylene Biguanide (PHMB).
Set Up & Installation
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
Troubleshooting
- Green Light:
- System is on and operating properly.
- Yellow Light:
- Cartridge Unit has reached 80% of its life expectancy (8,000 hours) and it’s time to purchase a replacement cartridge.
- To exchange your Cartridge Unit, please visit: clearcomfort.com/cartridge
- Red Light:
- The Cartridge Unit has reached its life expectancy and needs to be replaced.
- Blue Light:
- Operation light that should always be illuminated.
Popular Questions
Yes, Clear Comfort is proven to reduce up to 50% – 90% of DBPs. In an independent case study, Clear Comfort’s Hydroxyl-Based AOP successfully reduced 55% more combined chlorine and 22% more DBPs than medium-pressure UV pool systems.
Maintenance & Operations
The only system maintenance required with Clear Comfort is a quick, annual Cartridge Exchange that takes around 10 minutes.
Exchanging a Clear Comfort Cartridge is easy for all service skill levels and doesn’t require lamps handling, special tools or annual downtime.
To see how to change your Cartridge, please watch our instructional video here.
Yes, by lowering the organic load and chemical demand, oxidation-reduction potential (ORP) goes up. Aquatic facilities typically reduce 30% to 50% of chemical consumption once Clear Comfort is installed.
The graph below provides a clear picture of the potency of hydroxyl radicals:
Clear Comfort’s Cartridges must be exchanged after one year of continuous use. We track every delivery and will reach out when your next Cartridge Exchange is approaching.
In addition, each commercial Clear Comfort system includes a Cartridge Service Log, so you can record your latest Cartridge install date and plan for the next exchange.
If you have questions about your next Cartridge Exchange, please contact our Customer Success team:
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
Set Up & Installation
- For our Quick Guide: Surge Pit Diffuser Installation Kit, please click here.
- For our Quick Guide: Inline Diffuser Installation Kit, please click here.